Specializing in Service Delivery Strategies that deliver Customer Centric Enterprise Services
An acknowledged thought leader and expert dedicated to serving non-profits, government and corporations.
VWI is strategically rethinking and reinventing Service Delivery Strategies and Business Optimization. We challenge the status quo and conventional approaches and pursue a progressive, proactive and visionary approach as we support our clients and their need to take things to the next level.
All what clients said about us
“Masterful facilitation by Lisa. She brings a depth of knowledge of 2-1-1 that was critical for this process”.
-Assistant Vice President of Operations,
United Way of Greater Houston
“Knowledgeable, experienced, comfortable”.
-President & CEO,
United Way of Greater Houston
“Very impressed. One of the best consultants & facilitators ever! In addition, the facilitation summarized the work on the first day and reviewed the plan of the second day. Excellent process”.
-Vice President,
United Way of Greater Houston
VWI consultants have a strong understanding of strategy and service delivery in the non-profit and government contracting arenas. VWI has also been essential in assisting us with our own organizational and client deliverables while serving as a professional liaison between our organization and high level clients and customers. Their work is timely and exceed expectations.
-Program Manager,
United Way Worldwide
The United Way of Greater Houston - 2-1-1 Helpline has contracted with VWI to provide helpline strategic planning, business optimization and support through: Phase one: Contact Center and Business... READ MORE
VWI Inc. is always creating and learning what is the next best product and service that can better support our client’s and their needs. This is taking us to Boulder... READ MORE